MANAGED SERVICE PROVIDER (MSP) SERVICES
What is a Managed Service Provider (MSP)?
The phrase, Managed Service Provider (MSP) is the technical term for saying IT support. When ODN Consulting assumes the role of your MSP, the team manages all aspects of your IT infrastructure including hardware such as computers, servers, monitors, printers, and other devices as well as phone systems, networking, security, and data warehousing.
This IT partnership allows you and your team to work seamlessly on what you know best rather than having to waste time learning and implementing hardware and software solutions.
The Benefits of Having an MSP
Though all small to medium sized businesses, government agencies, and nonprofit organizations benefit from partnering with a dedicated MSP, the problems that are solved by working with an MSP often vary based on the size, type, and strategic needs of the entity that is being assisted.
Benefits for Small Businesses
Several of ODN Consulting’s clients that are small, local businesses often need assistance with outfitting their office space with hardware such as computers, monitors, printers, and phone systems that will help them meet their objectives. These clients often need assistance beyond the initial installation to ensure their equipment is functioning properly at all times while remaining protected from cloud-based and physical threats.
Clients that handle sensitive information such as financial, legal, or medical data seek ODN Consulting’s MSP service for secure and highly-monitored data storage and exchange. These types of businesses and organizations often need to meet compliance standards, and a partnership with ODN Consulting as their MSP ensures they do.
Benefits for Financial, Legal, and Healthcare Companies
Government entities and businesses sprawling campuses often have networking needs that require careful planning, intensive installation, and consistent monitoring. These types of clients look to ODN Consulting as their MSP provider to outfit the area or campus with the correct hardware and software to enable devices to connect to the internet and to connect to each other so that they may exchange data and operate effectively.
Benefits for Government Entities
Regardless of the size, type, and strategic needs of an entity, cost, scalability, and cybersecurity needs are always addressed when entrusting ODN Consulting as its MSP. With a passion for safety and security and a knack IT strategy, ODN Consulting builds and maintains its clients’ IT infrastructure with a long-term focus. This protects clients from falling prey to ballooning IT expenses, unexpectedly outgrowing their infrastructure, and having data compromised or lost to cyber attacks or unforeseen disasters.
Benefits for All Businesses and Organizations
Getting Started with ODN as Your MSP
Step 1
ODN Consulting will conduct a Discovery Call with you to discuss your current operations and what solutions you need an MSP to deliver.
Step 2
Upon learning more about your specific needs, ODN Consulting will schedule a site visit to evaluate your current hardware, networking, and cybersecurity measures to establish a baseline and to identify areas of improvement.
Step 3
ODN Consulting will draft a plan specific to your needs along with an itemized budget for the hardware, software, and service hours necessary for meeting your IT needs.
Step 4
Upon your approval of the plan and budget, ODN Consulting will get to work. ODN Consulting coordinate visits to install hardware and networking devices. ODN Consulting may also schedule meetings with your team to discuss plans and exchange information.
Frequently Asked Questions
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Who We Serve
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The ODN Difference
ODN Consulting is a technology consultant that delivers honest solutions to our clients. We don’t use buzz words to confuse our clients into thinking they need a more expensive solution when a few dollars would work. We find solutions to problems, and we do not chase the dollar sign on the sell.
Client Testimonials
Who MSPs are Best for
MSP services are for small to medium sized businesses, government agencies, and nonprofit organizations that do not have an in-house IT team.
ODN Consulting’s MSP services are especially helpful for businesses and organizations that wish to improve the efficiency and performance of their daily operations through proper planning, implementation, and management of their IT Systems.
